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Before you write

Quick answers

Do you actually reply to everyone?
Yes - every genuine message gets a reply from a person. Messages that are pure spam or automated pitches are simply deleted without a response.
What is the fastest way to get an answer?
Be specific. Name the article, tool or product you mean, describe what you expected and what happened - concrete messages get concrete replies, usually within 1-2 business days.
Can I suggest a tool or article topic?
That is one of the best things to write about. Use the "Tool idea" chip above, describe the problem it would solve, and it joins the same queue as everything else.
Do you take project or collaboration work?
Enquiries about projects and collaborations are welcome - pick "Project enquiry", include scope and timeline, and you will hear back with an honest yes, no or not-right-now.